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The Shadelight problems reported in the last 24 hours
Most Common Problems
Have an issue with The Shadelight? Report your problem
Troubleshooting The Shadelight: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update The Shadelight game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Shadelight again.
Install Missing Multiplayer packages.
How to Fix The Shadelight Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch The Shadelight and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Ordinary Pine Studio Customer Service
If the problem still persists, contact Ordinary Pine Studio customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Shadelight is a horror game set in Louisiana. Hide and sneak to avoid mutant family. Find nesesary items to leave their mansion. Game uses advanced artificial intelligence based on image and sound. So getting out of the mansion will not be a simple task.If you want to taste freedom again, make sure to move wisely and with caution.They will try to hunt you down, but you still have a chance to survive.- explore the mansion and area nearby- merge yourself in the dark corners of many rooms- try to find neccessary items that will help you escape- solve your way out through unfolding the family's secrets- feel the spooky and hostile atmosphere
