Troubleshooting Sonic Superstars: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Sonic Superstars game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Sonic Superstars again.
- Install Missing Multiplayer packages.
How to Fix Sonic Superstars Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Sonic Superstars and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact SEGA Customer Service
If the problem still persists, contact SEGA customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Digital Deluxe EditionAbout the GamePre-order now and receive the LEGO® Eggman Character Skin.The SONIC SUPERSTARS Digital Deluxe Edition featuring LEGO® contains SONIC SUPERSTARS and the Digital Deluxe Upgrade featuring LEGO®, which includes:- LEGO® Fun Pack- Sonic Rabbit Skin- Mech Parts - Battle Mode- Bonus Main Menu Wallpapers- Digital Artbook & Mini Original SoundtrackAdventure through the mystical Northstar Islands in this all-new take on classic 2D Sonic high-speed action platforming. Play as Sonic, Tails, Knuckles, and Amy and harness all-new Emerald powers to move and attack in dynamic new ways. Navigate gorgeous, never-before-seen environments solo or with up to 3 other players and stop Dr. Eggman, Fang, and a mysterious new adversary from converting the islands’ giant animals into Badniks before it’s too late! -A new Spin on a Classic: The 2D Sonic high-speed sidescrolling action platforming you know and love, reimagined with fully 3D graphics, new powers and abilities, an all-new setting, and new ways to play! You’ve never played classic Sonic like this before!-Play as your Favorite Characters: Choose from Sonic, Tails, Knuckles, and Amy and take advantage of their unique abilities to blaze a path across the Northstar Islands as they race to defeat Dr. Eggman, who has teamed up with an old nemesis, Fang, and a mysterious new armored adversary. -All-New Powers and Abilities: Harness the power of the Chaos Emeralds to multiply, swim up waterfalls, slow time, uncover hidden secrets, and more!-More Friends, More Fun: For the first time ever in a Sonic game, play through the entire campaign with up to 3 other players with drop-in and drop-out 4-Player Local Co-op.-Challenge Players From Around the World: Compete locally or online with up to 8 players in the all-new Battle Mode!
