The Backroom - Lost and Found not working

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Published by Lollin' Pony

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Troubleshooting The Backroom: How to Fix Common Problems and Isuses


    The Backroom - Lost and Found down?   The Backroom not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Backroom game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Backroom again.
  4. Install Missing Multiplayer packages.

How to Fix The Backroom Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Backroom and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Lollin' Pony Customer Service

If the problem still persists, contact Lollin' Pony customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



The Backroom - Lost and Found is a story of a room in the backrooms. You find yourself in the deep end of a strange maze like office and you must find a way out. The escape will go through different realms, floors, and you will meet some of the strange inhabitants of this flexnugglian space.Can you keep your sanity, bring the lost together, and find your way out?FEATURES Coherent story with a clear start and end. Secrets, strangeness, and all around mysteriousness. Playtime approx 60 minutes. Aims for a loving oppressing and uneasy atmosphere. Lots of Collectibles and Achievements. Contains one (1) jump-scare. Has a bit trypophobic content. No clipping.

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