Awake not working

Is Awake down?

Published by Team Awake

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Troubleshooting Awake: How to Fix Common Problems and Isuses


    Awake down?   Awake not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Awake game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Awake again.
  4. Install Missing Multiplayer packages.

How to Fix Awake Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Awake and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Team Awake Customer Service

If the problem still persists, contact Team Awake customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Awake is an isometric puzzle game about a young girl named Aya who is suffering from insomnia. Accompanied by her trusted plushie Bunnard, Aya must navigate various obstacles in her path as she moves between different planes of consciousness. Join Aya on her journey to explore the depths of her dreamscape and uncover the root of her anxieties. Players will navigate various puzzles by sliding and otherwise manipulating the obstacles in her path. But here's the twist: there's two sides to every puzzle. In order to progress through our game, players will need to seek puzzle solutions from a different angle...

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