The Backrooms 1998 down or not working? crashes or problems?

Have an issue with The Backrooms 1998? Report your problem

Your Name*

First Name *

Your E-mail*

Your Message*

Troubleshooting The Backrooms 1998: How to Fix Common Problems and Isuses

The Backrooms 1998 - Found Footage Survival Horror Game down?

Common fixes:

Clear the Cache of Your PC or Console
Update The Backrooms 1998 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Backrooms 1998 again.
Install Missing Multiplayer packages.

How to Fix The Backrooms 1998 Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch The Backrooms 1998 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Steelkrill Studio Customer Service

If the problem still persists, contact Steelkrill Studio customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

TRIGGER WARNING: This game may be disturbing to some audience as this game contains real disturbing footage, sounds, fear nature, jump scares, gore, extreme violence, murders and intense horror that may not be for the faint of heart. Play this game at your own risk.The Backrooms: 1998 is a is a first-person found footage psychological survival horror game where it tells the story of a young teen after accidentally falling into the depths of The Backrooms in 1998. Roam freely, mark, explore and try unravel the story - however you are not alone. Don't scream or it will hear you. Mind your footsteps, if you step on glass it will hear you. If you knock over objects, it might hear you. Everything comes at a consequences.Search for supplies, tools and items to help in your escape. Such tools as a spray gun which can help you to mark your path so you don't get lost in The Backrooms. Things you may see in the shadows, are sometimes not shadows. Something or someone may be lurking in there with you. Use your stamina only when needed, and tread carefully. Hiding in crawl spaces, under tables or inside lockers if you see something unusual can be a good idea.Please note: The Backrooms: 1998 is a survival horror game being worked on by one developer, the premise of the game is an "escape room" type of game - where you have to collect clues, find supplies to help you in The Backrooms and try to escape them. It is currently in Early Access and I will try my best to update the game frequently to give you the best enjoyable experience. Please do submit your feedbacks and suggestions as it really helps out with the development!Try to escape by completing objectives, finding clues and unfold the mystery surrounding how you got stuck in The Backrooms. This is an 'escape room' type game - you have to find your own way out by searching for clues and tools to help live longer. Mark your paths, hide in furniture and try not to make a sound - every corner can be your last. Making...