Troubleshooting Call of Duty: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Call of Duty game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Call of Duty again.
- Install Missing Multiplayer packages.
How to Fix Call of Duty Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Call of Duty and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Activision Customer Service
If the problem still persists, contact Activision customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
Includes:
- Call of Duty®: Black Ops Cold War game
- Confrontation Weapons Pack - includes 2 weapon blueprints
- Legendary Captain Price Operator Skin*
Black Ops Cold War, the direct sequel to Call of Duty®: Black Ops, will drop fans into the depths of the Cold War’s volatile geopolitical battle of the early 1980s. Nothing is ever as it seems in a gripping single-player Campaign, where players will come face-to-face with historical figures and hard truths, as they battle around the globe through iconic locales like East Berlin, Vietnam, Turkey, Soviet KGB headquarters and more.