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Troubleshooting Jacob's Quest: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Jacob's Quest game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Jacob's Quest again.
Install Missing Multiplayer packages.

How to Fix Jacob's Quest Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Jacob's Quest and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Spacefarer Games Limited Customer Service

If the problem still persists, contact Spacefarer Games Limited customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Become a Legend in Jacob's Quest, a JRPG that anyone can pick up and play. Save the four crystals of the world and prevent a vile plot from unfolding. With epic battles and world progression, Jacob's Quest is the RPG of choice, in development since 2013. GAME FEATURES A huge elemental world to explore, with dungeons, puzzles and bosses to fight Hand drawn sprites and excellent post-processing effects to modernise it's presentation A addictive soundtrack that immerses you in Jacob's World, featuring electric guitar segways Traditional JRPG gameplay with action elements- jump, hookshot and block puzzles are a plenty. TURN BASED BATTLES In classic 90's fashion, battle your way through challenging battles and bosses with turn based gameplay with a huge spell and abilities roster Level up through experience and completing side quests COMPELLING GAMEPLAY This is JRPG at it's finest, with memorable characters, allies and bosses, 90's JRPG lovers must have this game!