Troubleshooting Mortal Kombat 1: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mortal Kombat 1 game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mortal Kombat 1 again.
- Install Missing Multiplayer packages.
How to Fix Mortal Kombat 1 Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mortal Kombat 1 and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Warner Bros. Games Customer Service
If the problem still persists, contact Warner Bros. Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected] or [email protected]
ABOUT THE GAME
Pre-Purchase OfferPre-order now to get Playable Character Shang TsungMortal Kombat 1 Premium EditionPremium Edition includes Kombat Pack, 1 week early access to downloadable content characters, and 1250 Dragon Krystals (In-game Currency).About the GameIt’s In Our Blood!Discover a reborn Mortal Kombat Universe created by the Fire God Liu Kang. Mortal Kombat 1 ushers in a new era of the iconic franchise with a new fighting system, game modes, and fatalities!