Troubleshooting Garden Galaxy: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Garden Galaxy game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Garden Galaxy again.
- Install Missing Multiplayer packages.
How to Fix Garden Galaxy Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Garden Galaxy and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Anneka Tran Customer Service
If the problem still persists, contact Anneka Tran customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
In Garden Galaxy you build and arrange your own personalised garden from randomised item drops, pulled from an enormous selection of different items and decorations.
No two gardens are the same! When at the mercy of chance, every garden you create will be unique and evolve with every new item from the pot.
Stack the odds in your favour with special items to increase the chances of getting the items you want or even stop them from appearing!
🌱 Spend your coins to discover new plants, furniture, decorations & more.
📕 Fill your collection with items from themed sets.
🧹 Stay organised by storing or selling your items.
☁️ Customise your garden with different lighting, effects & backgrounds.
✨ Mysterious visitors will bring you coins to spend.
⏳ Visitors will arrive even when idle so you can leave the game on in the background.
