Troubleshooting Ukko & Guará: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Ukko & Guará game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Ukko & Guará again.
- Install Missing Multiplayer packages.
How to Fix Ukko & Guará Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Ukko & Guará and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Maqna Interactive Ltda Customer Service
If the problem still persists, contact Maqna Interactive Ltda customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Ukko is a reindeer from Finland and Guará is a maned-wolf from Brazil. One ordinary day, a shooting star falls into planet Earth breaking itself into two parts. The star pieces landed at the north and southern hemisphere, being found by each of our heroes.
Join Ukko and Guará on their adventure to reunite the halves of the star and restore its powers while trying to complete many fun puzzles along the way. Beware, as the broken star's power is unstable and has, in some way, influenced the relationship between the characters and their environments.
Discover the connection between them and complete dozens of levels with different puzzles, mechanics and challenges. Be the guide on this incredible journey!
