The Lab - Escape Room not working

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Published by Flat Cat Games

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Troubleshooting The Lab: How to Fix Common Problems and Isuses


    The Lab - Escape Room down?   The Lab not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update The Lab game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Lab again.
  4. Install Missing Multiplayer packages.

How to Fix The Lab Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch The Lab and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Flat Cat Games Customer Service

If the problem still persists, contact Flat Cat Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Walk through a futuristic complex while solving puzzles and discover how you got there. What are these mysterious creatures? Why everything looks abandoned? Could you escape from The Lab?The Lab is an Escape Room where you have to make your way through intelligence and lateral thinking. You will solve a huge amount of puzzles while you discover an interesting story and move around a facility full of sci-fi equipment. Search for clues, find objects and secrets and keep a cool head, because only then you will be able to get out alive from The Lab.FeaturesDozens of puzzles that will challenge your mindLarge complex with different themed roomsA story that will keep you hookedFrom escape room lovers to escape room lovers

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