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Troubleshooting That's Not How it Happened: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update That's Not How it Happened game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run That's Not How it Happened again.
Install Missing Multiplayer packages.

How to Fix That's Not How it Happened Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch That's Not How it Happened and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact Meny Menczel Customer Service

If the problem still persists, contact Meny Menczel customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to

ABOUT THE GAME

That's Not How It Happened features the same story from different points of view through different game genres. Brawl against a horde of bad guys as patriarch George.Experience intrigue through a romance simulator as lovestruck son, Alan.Solve a hidden puzzle mystery as daughter Zoey Turner to try to figure out how it DID happen! A Beat 'em up/Dating Sim/ Point & Click comedy adventure game. 4 Unique 2D art styles that represent each character's wacky perspective! Fully voiced, including maybe a talking dinosaur. Sandwich.