Troubleshooting Nova: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Nova game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Nova again.
- Install Missing Multiplayer packages.
How to Fix Nova Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Nova and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Racoon & Sheep Customer Service
If the problem still persists, contact Racoon & Sheep customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Nova: Cloudwalker's Tale is a charming puzzle game where you move, combine and walk on clouds to gather star shards and make your way through the skies.Key featuresExplore over 70 levels carefully crafted to challenge you with unique puzzle mechanics.Make use of 4 types of clouds: rearrange and merge them to make your way across the skies.Travel over 4 unique dreamlike regions as The Cloudwalker in your journey to reunite the lost star shards.Rich, atmospheric presentation of a devastated fantasy land, with stunning visuals and evocative music. Enjoy non-linear exploration of a world full of mystery and legends, through wordless storytelling.
