Are you having issues with the game? Select the problem you are having and send feedback to Lanqing Game
Heroes Rally problems reported in the last 24 hours
Most Common Problems
Have an issue with Heroes Rally? Report your problem
Troubleshooting Heroes Rally: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Heroes Rally game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Heroes Rally again.
Install Missing Multiplayer packages.
How to Fix Heroes Rally Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Heroes Rally and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Lanqing Game Customer Service
If the problem still persists, contact Lanqing Game customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Welcome to the mysterious continent of Falantero! We have been waiting for you for a long time.As the power of darkness invades, the evil and greedy monsters and evil people start to move. The demon king who brought great calamity a thousand years ago is about to awaken again. He will break the seal and lead his army to sack everything ......The armies are waiting for your command! You are free to plan your tactics and take down attacking enemies with characterful defense towers.You will travel with the human prince through several distinctive regions and meet with regional leaders to find ways to cooperate. The various heroes you meet along the way will bring their unique talents to bear. Ultimately, you will work together to defeat the Demon King and find the truth behind this terrifying conspiracy.Features- Classic style strategic tower defense.- Battle in many special areas such as forest, kingdom, sacred tree, mine, snow realm and volcano.- 18+ towers with different abilities and unique skill effects.- 60+ enemies that take different abilities to attack.- 6 heroes with unique skills that can move freely around the field.- 41 challenge levels, which will be opened gradually as the game is updated.- 2 additional challenging difficulty modes are available: HARD and HELL.- 20+ unlockable steam achievements.Contact usWe are always happy to receive feedback and comments from our players!Whether you want to leave feedback or report bugs, please keep in touch with us through the following contact information.Email: [email protected]
