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Troubleshooting 仙侠神域: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update 仙侠神域 game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 仙侠神域 again.
Install Missing Multiplayer packages.

How to Fix 仙侠神域 Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch 仙侠神域 and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact 五月一 Customer Service

If the problem still persists, contact 五月一 customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

上古时期，盘古开天辟地，演化出四海八荒，万物生灵，人族始祖女娲、魔族始祖蚩尤和神族始祖伏羲，带领三族在这六界中和平共生。中古初期，各族不断发展，修炼理念开始产生分歧，争端也渐起，到了后期竟势同水火，最终由暴躁的魔族挑起了一场惊天大战。这场旷日持久的大战导致世界四分五裂，最终魔族战败，退到了一个贫瘠的界域，蚩尤联合十二魔将之力封印界域之门，魔族从此再无音信。神族也进入占据了天界，人族留在了人界，一些亡灵则被赶到了冥界，和冥界的原住民统称为冥族。在之前的和平年代，各个种族之间互有通婚，因此便产生了带有魔族血脉的生物——半魔。在魔族败退后，半魔便被其他种族所不容，只能苟且偷生，四处躲藏，但被欺辱太久，在过去的800年内，半魔也进行过多次大规模的暴动和数不清的小规模骚乱，都悉数被镇压下去了，半魔的动乱也变得越来越少，世间开始迎来了久违的和平，然而修炼者们有一天突然发现，无论再怎么修炼，也无法飞升天界了，和神族之间的联系也越来越少，究竟是怎么回事？是平静了许久的半魔的阴谋，终于向神族隐秘出手，还是神族内部出现了纷争？焦躁不安的气息开始在世间扩散开来，各方势力都开始有所动作。隐世多年的曾经人族第一宗门——封神宗——的一位年轻弟子，在不知不觉中成为了摆在宿命棋盘上的一枚棋子，平静的宗门生活开始远离他，扑朔迷离的身世何时会揭开？禁忌之器为何会独独青睐于他？宗门隐世的背后又有着怎样的隐秘？少年走上了揭开真相的旅途……