Troubleshooting Case Files: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Case Files game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Case Files again.
- Install Missing Multiplayer packages.
How to Fix Case Files Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Case Files and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Think Ten Media Group Customer Service
If the problem still persists, contact Think Ten Media Group customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Paulette Williams, age 62, has been killed. There are only two possible suspects. In this real-time, police interrogation simulator, you take on the role of the lead detective in the observation room. You must guide your partner to uncover the truth. Through the use of real-time suspect interviews, video playback, case files, and your own wits, you must make critical decisions that will shape the course of this investigation. Put your detective skills to work, as you attempt to seek justice and bring this case to a close.FEATURESWatch real-time FMV police interviews of suspects.Carefully observe each suspect to gain valuable insight.Replay and review interview files as needed.Make key decisions that guide the interrogation process.Justice lies in your hands. Should an arrest be made? If so, who do you charge?Replay to unlock multiple endings and alternate interview clips.
