Stargazing: Genesis not working

Is Stargazing down?

Published by Strongshell Software

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Stargazing: Genesis problems reported in the last 24 hours

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Troubleshooting Stargazing: How to Fix Common Problems and Isuses


    Stargazing: Genesis down?   Stargazing not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Stargazing game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Stargazing again.
  4. Install Missing Multiplayer packages.

How to Fix Stargazing Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Stargazing and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Strongshell Software Customer Service

If the problem still persists, contact Strongshell Software customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Professor Wilson was forced to move to a new laboratory. His confidence in his studies will drive him in a wrong direction. He will find something new, indeed, but will his discovery be a dangerous one?Features: Point and click escape room game Unique and immersive storyline Play to unravel an intriguing story Find hidden objects and solve different puzzles to progress Progress aware hint system Autosave system Supporting 2 different languages

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