Troubleshooting Moon Mystery: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Moon Mystery game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moon Mystery again.
- Install Missing Multiplayer packages.
How to Fix Moon Mystery Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Moon Mystery and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact indie.io Customer Service
If the problem still persists, contact indie.io customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Moon. Our closest celestial neighbor. A place full of mystery and strange things. That's right, there's more than just rocks and impossible challenges out there. A lone astronaut is about to learn that first hand, when he loses contact with Earth and begins an interstellar odyssey across the universeMoon Mystery is a first-person shooter adventure full of puzzles, action, set on strange new worlds. The gray rocks of the Moon are just the first step on a great journey. Fill up your oxygen tanks, top up your magazines, and get ready for a long trip. You won't be seeing Earth for a while.Humanity's return to the Moon was no easy feat, requiring state-of-the-art technologies and Artificial Intelligence. Piece together what happened to the previous mission on the Silver Globe alongside the sole survivor, the AI computer. Our first permanent lunar base being the origin point for where everything went wrong. What happened? What do you need to prepare yourself against? Just why did we go to the Moon in the first place?The Moon is one of the most hostile environments known to man. Put wits and platforming skills to the test while traversing treacherous landscapes and vast abandoned bases. Pilot multiple vehicles such as spaceships, radio-controlled cars, lunar rovers, and even a submarine to get through alien worlds and solve the many puzzles that await.While outsmarting puzzles and platforming through the environment is one thing… Dealing with malfunctioning robots stalking the corridors alongside other, more terrifying and mysterious foes, is another. Keep that gun loaded alongside oxygen bottles, you'll need it.
