Troubleshooting Gigantic: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Gigantic game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Gigantic again.
- Install Missing Multiplayer packages.
How to Fix Gigantic Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Gigantic and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Arc Games Customer Service
If the problem still persists, contact Arc Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
GO GIGANTIC! THE UNIQUE MOBA HERO SHOOTER RETURNS! GIGANTIC: RAMPAGE EDITION is a premium and definitive release of the original 5v5 MOBA Hero Shooter, GIGANTIC, that provides a dynamic and exciting team-based multiplayer experience for fans of both genres. Choose from a diverse roster of unique heroes, each with a set of upgradeable abilities, and team up with four other players to control objectives and take down the opposing team’s mighty Guardian, all while protecting your own. GIGANTIC: RAMPAGE EDITION includes a new game mode, cross platform play, new heroes, new maps, and gameplay improvements that give fans a bigger and more complete GIGANTIC experience than ever before, while welcoming new players to the action and fun-filled world of a Hero Shooter. FEATURES: EVERYTHING FROM THE ORIGINAL GIGANTIC AND MORE! EXCITING ROSTER OF HEROES - 23 returning heroes and new heroes to select from, all with a unique set of offensive and defensive capabilities, including their own ultimate abilities. Choose a hero, join a team and go against another team in 5v5 battles to see who will win it all! NEW HEROES: ROLAND - A world-hardened man, who lost his arm, but gained unparalleled reach. KAJIR - A fast reflexed feline who has a taste for fighting in the alley and streets. EXPANSIVE AND INTRICATE MAPS – Set in a vibrant fun-filled world, prepare to jump into and blast your way across expansive battlefields with creatures, such as massive Guardians, to aid you in battle! NEW MAPS: PICARO BAY - A breezy seaside map with verticality, narrow alleyways, and a pirate ship for waging fast paced clashes. HEAVEN’S WARD – A heavily industrialized district that showcases an old power plant, warehouses, and factories with many nooks and crannies for players to have a blast in. CUSTOMIZATION AND HERO PROGRESSION – Make your favorite GIGANTIC hero your own! Build and customize individual hero loadouts that match your playstyle, unlock and choose from a variety of hero and weapon skins,...
