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Published by Aces Games

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Troubleshooting Unaware: How to Fix Common Problems and Isuses


    Unaware down?   Unaware not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Unaware game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Unaware again.
  4. Install Missing Multiplayer packages.

How to Fix Unaware Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Unaware and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Aces Games Customer Service

If the problem still persists, contact Aces Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



StoryThe scene takes place in an area somewhere in England in the 1920’s. You wake up from a bed in a big house, without any idea who you are and where you are. After waking up in the house, your main goal is to find information about your situation. Does the house belong to you, is it abandoned or does someone else live there? In addition, your condition is bad, and therefore it would be nice with some friendly faces willing to help you out. You will quickly discover that’s not the case.How to playAs you progress you will find some interesting objects. Some objects are collectable and some are useable. The crosshair turns green, if you look at objects of interest.The inventoryThe items you have collected will appear in your inventory. Some items have a HAND icon. This is for using the item on yourself, like equipping. A MAGNIFYING GLASS icon appears on items with deeper information. For example a book to read. As for using items on usable objects, simply drag the item from the inventory onto the object.As you hover over the current item in your inventory, a tooltip describes the item.The journalThroughout the game, you will come across several events. Therefore, you will have a journal to keep track of these events. Each objective has a hint.PuzzlesIn the game there are some puzzles. Most of them are important, because they will unlock your progression.Some puzzles do have some clues, which helps you to solve them.

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