Troubleshooting 13 Steps: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update 13 Steps game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run 13 Steps again.
- Install Missing Multiplayer packages.
How to Fix 13 Steps Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch 13 Steps and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Embernight Games Customer Service
If the problem still persists, contact Embernight Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Find a way out in this horror/time loop Game. Hide, run, and uncover the mysteries of the "EOS Complex" as you are pursued by the automated security bots gone rogue. They only move when you do, and you have limited steps before the loop restarts.So tread carefully, every step could be your last.Make Every Step CountEvery step you make counts down to 0, solving the mystery of the facility before you run out is essential to your survival. If you do run out, you will be forced back to where you began, you'll keep any items and knowledge, but the world resets.Tread Softly, Tread TacticallyYou are being hunted The security of EOS can only move when you do, use this knowledge to tactically evade, hide and strategize your way out of certain death. You can peak around corners, hide in lockers and sneak out of line of sight, as you gain more tools and knowledge of their behavior you'll become more and more adept at avoiding their pursuit.Shadow StepThe Shadow step technology allows you to instantaneously move from one point to another, allowing you to move safety from cover to cover, or to location you would otherwise not be able to reach. Use it wisely though, your uses are limited each loop and you wouldn't want to be cornered without it.Messages from the pastThe halls of EOS tell a story, if you listen closely you can uncover the true intentions of the facility and what's really transpired. Escaping is one thing, but how you escape will determine the fate of the facility and people you leave behind. Make every step count, you never know when it will be your last.
