Troubleshooting The Gallery: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Gallery game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Gallery again.
- Install Missing Multiplayer packages.
How to Fix The Gallery Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Gallery and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Aviary Studios Customer Service
If the problem still persists, contact Aviary Studios customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
An art curator is held hostage by a portraitist who threatens to detonate a bomb unless their demands are met. 'The Gallery' contains two interactive narratives - set in 1981 (with a female protagonist) and 2021 (with a male protagonist). Both eras are significant periods of socio-political unrest in Britain and there are distinct similarities and differences across the two stories. The viewer must make decisions in a bid to better understand and escape their captor. However, it soon becomes apparent that not only the life of the protagonist hinges on these decisions, but also the lives of others.
This live-action (FMV) game/interactive film features:
- Choice-based mechanics including 150 decision paths and 18 unique endings.
- Relationship-tracking mechanic which affects wider story in various ways.
- Success/fail tracking of sub-plots with supporting characters which affect wider story in various ways.
- Two game modes – ‘Timed Choices’ for a more immersive, pressured experience & ‘Paused Choices’ for group play / audience participation during live streams.
- Renowned acting talent, including Anna Popplewell ('The Chronicles of Narnia') and George Blagden ('Vikings' & 'Versailles') as the two leads.
Additionally, Paul Raschid - the writer-director, is one of the world's most prolific creatives in the live-action (FMV) video game genre. His previous feature-length titles 'The Complex' & 'Five Dates' were released in 2020.
