Troubleshooting The Phoenix: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Phoenix game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Phoenix again.
- Install Missing Multiplayer packages.
How to Fix The Phoenix Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Phoenix and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Grant G Heffner Customer Service
If the problem still persists, contact Grant G Heffner customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Phoenix is a classic 2D action-platformer. This game is inspired by Capcom's Mega Man games from the late 1980s and early 1990s, with 8-bit art, a soundtrack inspired by chiptune music, and simple yet challenging gameplay.Play as the Phoenix as you traverse 5 difficult levels, fight through hordes of henchmen, and fight powerful supervillains in an attempt to save the city from an evil mob boss!
