Troubleshooting Mystery Trackers: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Mystery Trackers game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Mystery Trackers again.
- Install Missing Multiplayer packages.
How to Fix Mystery Trackers Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Mystery Trackers and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Elephant Games proudly presents the next installment of the Mystery Trackers series!The townspeople of Brightfield are becoming infected by a mysterious illness and turning into monsters! This is no simple investigation as you struggle to save both the townspeople and yourself. Can you stop whoever is behind the infection in time? Find out in this spine-tingling hidden-object puzzle adventure!This is a special Collector’s Edition release full of exclusive extras you won’t find in the standard version. The Collector’s Edition includes:• Help the Brightfield Police catch a criminal in the action-packed bonus chapter!• Replay your favorite hidden-object puzzles and mini-games in the Secret Room.• Earn achievements and hunt for fun collectibles.• Enjoy the soundtrack, wallpapers, screensavers, and concept art.• Never get lost with the strategy guide!This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
