Lost Light not working

Is Lost Light down?

Published by NetEase Games

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Lost Light problems reported in the last 24 hours

Reported Problems



by HDW

Sep 24 2022

Hello my Game is not starting. Always i try to connect to Server the Network Reminder tells me that I cant connect to the server. How to solve the Problem
ty pease


by benjamin

Sep 03 2022

when i try to launch it says "File corrupted! This program has been manipulated and maybe it's infected by a virus or cracked. This file wont work anymore." i uninstalled reinstalled the files, reinstalled the game i did evrything nothing works.


Have an issue with Lost Light? Report your problem



Troubleshooting Lost Light: How to Fix Common Problems and Isuses


    Lost Light down?   Lost Light not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Lost Light game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Lost Light again.
  4. Install Missing Multiplayer packages.

How to Fix Lost Light Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Lost Light and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact NetEase Games Customer Service

If the problem still persists, contact NetEase Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Join our Discord!About the GameRealistic warfare survivalFactories, harbors, forests...... these once familiar sights have been desecrated by the wrath of the apocalypse. Never neglect small details on the battlefield or there will be fatal consequences. You must know your weapons and know your equipment, explore every corner of the battlefield, learn to effectively deal with hunger and pain, and make tactical plans...... Complete survivors' commissions, scavenge for supplies, and hone your skills to survive the exclusion zone.Authentic Firearm CustomizationFrom structures to textures, the firearms in the game are meticulously recreated to provide players with the most realistic firearms experience. Each firearm supports up to 12 modifiable parts and hundreds of components to choose from. It's time to optimize your loadout from hundreds of possibilities. Of course, the system will also provide several recommended loadouts for Quick Equip.All About TacticsIn Lost Light, violence is not always the answer—as long as you can find the evacuation point, you can make it out alive. You may choose to go armed to the teeth, wreaking havoc and reaping the loots, or you may choose to be a minimalist, scavenging your way to a small fortune. But remember, if you die in combat, you lose everything—the loots are not yours until you make it out alive!Map Out Before Moving OutPrepare yourself for battle in your shelter. Not only do you need to boost your body energy and stay in good shape, but more importantly, you have to customize and build your own loadout. But be careful with the gear you choose, because the battle begins when you start to equip yourself.Diversified Social InteractionUnlike conventional competitive survival games, Lost Light allows you to choose partnership over being a lone wolf. You may decide to team up with a spared enemy or commission other players to rescue you after you're knocked out—endless possibilities await!Profit Off Free-tradeAfter the evacuation, y...

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