Are you having issues with the game? Select the problem you are having and send feedback to Kingly Games
Eden: New Dawn Free Edition problems reported in the last 24 hours
Most Common Problems
Have an issue with Eden? Report your problem
Troubleshooting Eden: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Eden game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Eden again.
Install Missing Multiplayer packages.
How to Fix Eden Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Eden and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Kingly Games Customer Service
If the problem still persists, contact Kingly Games customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Prepare for adventure! Eden: New Dawn is a massive multiplayer sandbox game. The free edition opens up the creative mode to all. Work together to build and destroy. Or go solo and take in the great alien unknown by your lonesome. Eden: New Dawn takes your basic voxel game and reinvents it with technical, artistic and game design excellence.
