Troubleshooting The Atlas Mystery: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Atlas Mystery game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Atlas Mystery again.
- Install Missing Multiplayer packages.
How to Fix The Atlas Mystery Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Atlas Mystery and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact TRC DMI Customer Service
If the problem still persists, contact TRC DMI customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The Atlas has been waiting for you…Immerse yourself in a thrilling supernatural murder mystery set in the twilight years of classic Hollywood. Los Angeles, 1951. You assume the role of a newly hired floor manager at The Atlas Theater, a luxurious 1940’s era movie palace that played host to a notorious Hollywood tragedy. Navigate through the twisted labyrinth of the Atlas as you solve intricate puzzles, discover startling artifacts, and evade sinister forces to uncover the shocking truth behind the theater’s dark history. The Atlas Mystery combines challenging escape-room style puzzles with a riveting investigative narrative full of shocking twists and haunting revelations, plunging players into a detailed and captivating world inspired by classic cinema. Welcome to The Atlas…
