STAR WARS Jedi: Survivor™ not working

Is STAR WARS Jedi down?

Published by Electronic Arts

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Troubleshooting STAR WARS Jedi: How to Fix Common Problems and Isuses


    STAR WARS Jedi: Survivor™ down?   STAR WARS Jedi not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update STAR WARS Jedi game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run STAR WARS Jedi again.
  4. Install Missing Multiplayer packages.

How to Fix STAR WARS Jedi Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch STAR WARS Jedi and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Electronic Arts Customer Service

If the problem still persists, contact Electronic Arts customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to

ABOUT THE GAME



STAR WARS Jedi: Survivor™ Deluxe EditionUnlock exclusive cosmetic items inspired by Han Solo™ and Luke Skywalker™, as seen in STAR WARS: A New Hope, with Star Wars Jedi: Survivor Deluxe Edition*.The “Galactic Hero” Cosmetic Pack includes:“Scoundrel” Cosmetic“Rugged” BD-1 Cosmetic"DL-44” Blaster SetThe “New Hero” Cosmetic Pack includes:“Rebel Hero” Cosmetic“BD-Astro” BD-1 Cosmetic“Rebel Hero” Lightsaber SetPlus, receive the Obi-Wan Kenobi™-inspired “Jedi Survival'' Cosmetic Pack*:“Hermit” Cosmetic“Hermit” Lightsaber Set“Combustion” Blaster SetSTAR WARS Jedi: Survivor™ Standard EditionPre-order* Star Wars Jedi: Survivor™ Standard Edition to outfit Cal with the Obi-Wan Kenobi™-inspired “Jedi Survival'' Cosmetic Pack:“Hermit” Cosmetic“Hermit” Lightsaber Set“Combustion” Blaster SetAbout the GameThe story of Cal Kestis continues in Star Wars Jedi: Survivor™, a third-person, galaxy-spanning, action-adventure game from Respawn Entertainment, developed in collaboration with Lucasfilm Games. This narratively driven, single-player title picks up 5 years after the events of Star Wars Jedi: Fallen Order™ and follows Cal’s increasingly desperate fight as the galaxy descends further into darkness. Pushed to the edges of the galaxy by the Empire, Cal will find himself surrounded by threats new and familiar. As one of the last surviving Jedi Knights, Cal is driven to make a stand during the galaxy’s darkest times — but how far is he willing to go to protect himself, his crew, and the legacy of the Jedi Order?

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