ItemShop not working

Is ItemShop down?

Published by Dream Factory Co., Ltd.

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Troubleshooting ItemShop: How to Fix Common Problems and Isuses


    ItemShop down?   ItemShop not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update ItemShop game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run ItemShop again.
  4. Install Missing Multiplayer packages.

How to Fix ItemShop Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch ItemShop and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Dream Factory Co., Ltd. Customer Service

If the problem still persists, contact Dream Factory Co., Ltd. customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



What is "Item Shop"?This is an application for Windows 10 that allows you to add cute items such as ribbons, catnip, tails, etc. to VRM, a common format for 3D avatars.If you have a VRM format avatar, you can use CecilHenShin, VRoid, or any other VRM.more than 75 items included in the app! Each item can be edited for color, size, and position.Item list3 types of glassesSunglassesCat's earTails7 kinds of ribbons(twin/bangs/stripes/kumihimo/oversized stripes/etc.)Two types of catsuits (large and small)School bagSchool backpackDogBaseball capCasketNurse's capMasksHelmets2 types of gogglesBaguettePineappleArrow appleFloatsFrench breadToastStarSticksToast2 kinds of hair wigsHornBellPumpkinBandagePlaster castSkull (large/small)Fish borneChainHeartCreamAxeScarfWitch's hatFeathersTwo types of wigs (belly short/twin-tail)CatBatBlack wings (right/left)White wings (right/left)Maid headdressGhostHornsPaper bagStringCuffsNekomimi HeadphonesChou ChouCookieLeg net decorationCushionKunaiSet of kunaiNinja’s arm guardHeadband with hornsStraw hatSunflowerPenguinFlower crownYou can arrange and combine them in various ways!Language supported Japanese and English.You can switch interface language Japanese and English in the app.Compatible with VRoidHub! Import your favorite VRMs stored in VRoidHub or PC into the app and add cute items to them!The avatar with the items can be exported.You can output the avatars with the items attached. Enjoy them on various virtual SNS and compatible applications!You can output your avatar after attaching items.The trial version cannot output VRMs. If you want to output VRM, please use the official version.Preset avatars are included.If you don't have a VRM, don't worry!Two preset avatars (girls) and nine sample avatars with items are included from the start.The preset avatars allow you to change and adjust the outfit, shoes, hair color, eyes, socks, skin color, body size, and body balance.Create your favorite avatar first, then use lots of item...

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