Troubleshooting Moon Runner: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Moon Runner game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Moon Runner again.
- Install Missing Multiplayer packages.
How to Fix Moon Runner Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Moon Runner and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Fractal Interactive Customer Service
If the problem still persists, contact Fractal Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
You are a Moon Runner - a special unit dispatched by Astral Cortex Industries and tasked with finding the monoliths on this moon. Pick up items scattered across the surface and use them to traverse and survive this lunar landscape.
Gameplay and features:
- Survival, traversal and action gameplay.
- Moody and atmospheric lunar setting.
- A spherical level design with map system, inventory, side objectives and a score entry in a global leaderboard.
Discord for feedback and bug reports: https://discord.gg/wRGCUAr98r
