Arctictopia down or not working? crashes or problems?

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Troubleshooting Arctictopia: How to Fix Common Problems and Isuses

Common fixes:

Clear the Cache of Your PC or Console
Update Arctictopia game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Arctictopia again.
Install Missing Multiplayer packages.

How to Fix Arctictopia Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Arctictopia and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

Contact GRAVITY GAME ARISE Co., Ltd. Customer Service

If the problem still persists, contact GRAVITY GAME ARISE Co., Ltd. customer support. Here is how:

Open email client
Provide all neccessary details about the issues you're experiencing.
Send your email to [email protected]

ABOUT THE GAME

Arctictopia is a puzzle-solving game in the Arctic Ocean. Figure out routes and plan your moves to help mama polar bear find her cub on the melting ice.As the ice sheets melt away, the polar bears' route home becomes even more treacherous...Features10 unique mechanics woven into 150 intriguing levels.Immerse yourself in a hand-drawn, picture book-styled (but frigid!) North Pole and as you cross the Arctic Ocean.Plan your every step carefully — with each move you make, the ice under your paws melts a bit.Relax and take your time puzzle-solving. It's easy to retrace your steps or try a different level. Chill and enjoy the challenge.Adorable cub, seal and puffin.