Troubleshooting HIDEAWAY: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update HIDEAWAY game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run HIDEAWAY again.
- Install Missing Multiplayer packages.
How to Fix HIDEAWAY Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch HIDEAWAY and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Pixelblossom Softworks Customer Service
If the problem still persists, contact Pixelblossom Softworks customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
A warm, cozy night in a winter Cabin, sound of wood logs crackling in the furnace,Perfect night to talk about scary winter stories with your friends.Close the doors and shutdown the windows There is something outside . . .SURVIVE THE NIGHTA new Co-op Multiplayer Survival-Horror Brand new multiplayer survival horror experience, featuring the thrill of an ordinary night out in a Cabin with your friends that quickly turns into a horror folktale, Invite your friends or play solo, either way, be wary of what awaits outside!NEW GAMEPLAY MECHANIC TO CELEBRATE NEW YEAR'S EVE:Cold Exposure; Unpredictable The cryptid will learn of your behavior and will improve new strategies based on locational knowledge. You may find something else camping in your favorite spot. Sometimes it may just scare you, although it might even try to flank you if it gets angry for whatever reason. Singleplayer & Multiplayer Different challenges await the solo and co-op players. In any case, the more you survive the more aggressive the difficulty will get. Locational Voice Chat It will be easier for your friends to know your location when you are talking on voice chat. Be careful though, your voice may be heard by something else instead. Smooth Gameplay No complicated tasks and chores. Very easy to get into and to get scared. Face one of the most hideous cryptids The first phase will make you face an extremely agile beast that was once a humble Lumberer, now a Northern Cryptid of winter folktales (no spoilers here!)Photosensitivity WarningA small percentage of people may experience seizures when exposed to certain lights, images or patterns, even with no history of epilepsy or seizures. This game may contain such visuals. Player discretion is advised.
