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Hoop the Loop problems reported in the last 24 hours
Most Common Problems
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Troubleshooting Hoop the Loop: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Hoop the Loop game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hoop the Loop again.
Install Missing Multiplayer packages.
How to Fix Hoop the Loop Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Hoop the Loop and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Leo Jiang Customer Service
If the problem still persists, contact Leo Jiang customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
Hoop the Loop is an opensource casual VR game where you try to hold your hoop steady so that it does not touch the bar.
The game is extremely addicting with a pleasant low-poly style environment that will not burn up your computer.
Come and enjoy this unique game that utilizes the best of VR at no cost and no in-app purchases!