Troubleshooting My Universe: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update My Universe game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run My Universe again.
- Install Missing Multiplayer packages.
How to Fix My Universe Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch My Universe and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Microids Customer Service
If the problem still persists, contact Microids customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Adopt a new companion!Kitten, puppy or even both. Your new companions are waiting for you to take them home and give them love. Help them grow by taking care of them daily and educate them properly so they will become well behaved cubs. Do not forget to give them lots of cuddles and play with them often. Each animal is unique and has its own personality and preferences so listen to your animal and their needs and they will give it back to you by becoming the most loyal friend. You can even teach your pet tricks and train them to enter competitions to unlock rewards and new accessories.Take your puppy out Meet other pets while walking your animal so they can make four-legged friends to play with and get advices from other owners to raise your puppy well.
