XEL not working

Is XEL down?

Published by Assemble Entertainment

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Troubleshooting XEL: How to Fix Common Problems and Isuses


    XEL down?   XEL not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update XEL game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run XEL again.
  4. Install Missing Multiplayer packages.

How to Fix XEL Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch XEL and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Assemble Entertainment Customer Service

If the problem still persists, contact Assemble Entertainment customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



WISHLIST NOW!https://store.steampowered.com/app/1710540/Fall_of_Porcupine/https://store.steampowered.com/app/1376910/Super_Catboy/https://store.steampowered.com/app/973070/Bound_By_Blades/About the GameThe Save the World Edition contains XEL as well as the official Soundtrack , Artbook and Comic A Lost Friend and is a great way to show appreciation for the developers, while simultaneously supporting a good cause.Assemble Entertainment will donate 10% of the proceeds for every sold Save the World Edition to Sea Watch, in order to help refugees from distress at sea!Uncover XEL’s dark past XEL is a 3D action-adventure set in a sci-fi fantasy setting. Play as Reid, shipwrecked on the strange world of XEL. Without any recollection of her former life, it is up to you to unravel her past and connection to XEL. Ready your sword and shield as you explore the overworld of XEL and dive into imposing dungeons full of unforeseen threats and challenging puzzles. Throughout your journey you will make new friends and foes, find new gadgets as well as being able to jump through time and space. As Reid delves deeper into the mysteries surrounding XEL, she discovers an endless cycle of peril. Will she be able to break free from it and what will it take? An ass-kicking 3D action-adventure through space and timeExplore the mysterious world of XEL and uncover its dark pastA vibrant overworld and challenging dungeons await to be explored and masteredHelp Reid figure out who she is and why she is stranded on this strange placeHack and slash your way through gone-haywire-robot-minions and face the exotic wildlife of XELSolve time bending puzzles and make use of your arsenal of gadgetsOld-school gameplay meets new-school featuresA classic top-down 3D action-adventure awaitsXEL offers a well-crafted combat system with dodging, parrying and gadgets. Upgrade your weapon, shield and gadgets to kick even more ass Unique abilities will let you jump through time to traverse prior inaccessible areas...

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