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Thin Ice problems reported in the last 24 hours
Most Common Problems
Have an issue with Thin Ice? Report your problem
Troubleshooting Thin Ice: How to Fix Common Problems and Isuses
Common fixes:
Clear the Cache of Your PC or Console
Update Thin Ice game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Thin Ice again.
Install Missing Multiplayer packages.
How to Fix Thin Ice Game Server Connection Problems:
Reset Winsock:
Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator. In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard). Now, Restart your computer and Launch Thin Ice and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).
Contact Laserblast Studios Customer Service
If the problem still persists, contact Laserblast Studios customer support. Here is how:
Open email client
Provide all neccessary details about the issues you're experiencing.
When Sadie Sanderson's husband Hunter doesn't return from his annual fishing trip, it's up to her to take up the investigation. Help Sadie uncover the secrets of idyllic Sandy Lake Village. Solve challenging puzzles set in a rich pixel art environment. Follow the clues and discover the truth behind Hunter's disappearance.
