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Published by Awaken Games

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Troubleshooting Melting Point: How to Fix Common Problems and Isuses


    Melting Point down?   Melting Point not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Melting Point game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Melting Point again.
  4. Install Missing Multiplayer packages.

How to Fix Melting Point Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Melting Point and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Awaken Games Customer Service

If the problem still persists, contact Awaken Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Welcome to Melting Point, an action puzzle game that will not only challenge your mind but also your reflexes as well, as you navigate through the 25 uniquely designed levels to clear out the pesky ice that is infesting your Fire Sprites world. Being just a simple Fire Elemental your physical abilities are somewhat limited in how to clear out ice and navigate through the world, but thankfully along the way you will encounter a whole host of mechanics and items that will help you along the way. Such as, a whole assortment of Fireworks, like Cherry Bombs, M80’s, Screamers, Roman Candles and the Blockbuster Fireworks. You can also use the worlds natural Piping System, Springs and Trapdoors to help you navigate successfully through the world, but watch out for natural hazards like Dripping Pipes, Water Pools, Falling Iron Blocks and Crushers that are instant death to your kind. Also keep a close eye on your health, for Normal White Ice will cost you 1 Unit of Health the clear, while the dreaded Hard Blue Ice will cost you 2 units of health, unless you are in your temporary super-hot Blue Fire Sprite state. Health can be replenished by collecting the many Fire Gems throughout each level or by way of the Gas Cans found throughout the game. Now, before your start playing you might want to take some time to play the Tutorial levels. These will give you a better understanding of how things work, but it is not required. Also, if you ever get trapped in the game, and you will, just restart the level from the Pause Menu to try again. There is no penalty for restarting any level, but you only have 3 lives to finish with.

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