Troubleshooting NEO: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update NEO game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run NEO again.
- Install Missing Multiplayer packages.
How to Fix NEO Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch NEO and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Square Enix Customer Service
If the problem still persists, contact Square Enix customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to
ABOUT THE GAME
"Only the possibility of you can change our fate" Rindo comes to the grim realization that his life is on the line when he is forced to compete in the so-called "Reapers' Game."There's no telling how this tale will unfold—but it's up to you to find out! Put your psychic prowess to the test as you duke it out on the stylishly animated streets of Shibuya.＜Story＞It was just an ordinary day in Shibuya—or so Rindo thought, until he comes into possession of a mysterious pinand gets wrapped up in the so-called “Reapers’ Game”...＜Purchase Rewards＞Legendary Threads Set・Legendary Headphones Greatly increases the item drop rate.・Legendary Tank Top Greatly increases Attack.・Legendary Shorts Shortens the duration the wearer is knocked down.・Legendary Sneakers Increases movement speed during combat.・Legendary Music Player Enormously increases HP.Reapers' Game Survival Set・Pin: UFO Rescue Hold the button to slowly restore your team's HP.・Threads: Virupaksa Hoodie Greatly increases HP.・CD: Twister (NEO Mix) Adds this song as a main menu music option.
