Troubleshooting Dante's Hotel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Dante's Hotel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Dante's Hotel again.
- Install Missing Multiplayer packages.
How to Fix Dante's Hotel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Dante's Hotel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Infinity Green Game Studio Customer Service
If the problem still persists, contact Infinity Green Game Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Dante's Hotel is a first-person psychological horror game.
Assume the role of Dante, a soul in search of redemption and experience every
battle and terrifying events up-close, through a first-person perspective.
Explore a mysterious ever-changing hotel in a reinterpretation of Dante Alighieri's epic poem (The Divine Comedy), and enjoy a genuinely terrifying experience.
Experience survival horror like never before.
You'll wander through dark corridors, explore every room and get lost in endless mazes. This twisted environment is full of lost and demonic souls.
The souls and demons lost in hell will follow your every move, watch you from every corner, play tricks with your mind and try to attack you.
Each path can take you to places you couldn't imagine even in your worst nightmare.
You'll be able to pick up items, interact with the environment, solve puzzles and search for things that may help you escape this nightmare or take you deeper and deeper into hell.
You must destroy or run away from other souls and demons, otherwise you will become just another lost soul, wandering the halls of hell for all eternity.
Why do they haunt you? What have you done? This you have to find out on your own.
Are you ready to escape from hell?
