Troubleshooting Lux: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Lux game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Lux again.
- Install Missing Multiplayer packages.
How to Fix Lux Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Lux and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact In The A.M Games Customer Service
If the problem still persists, contact In The A.M Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
About This GameLux : The Journey is an atmospheric exploration game with light puzzle and platforming elements. Featuring an original soundtrack, and an infinite alien world of colorful hills. Partake in a world of strange and otherworldly beauty while discovering its mysteries.The StoryYou are left behind on a world built by the descendants of the first truly conscious beings created by The Humanity, a race long gone. To rejoin your people, you must travel far, and unearth the old guardians buried by time. See lands tinged with elements from parallel dimensions as you travel.SurvivalWith the fusion of magic and tech, restore fantastic beasts to life, summon your house to you wherever you are, and harvest materials with an array of powerful staves. As a being powered by light, you will weaken the longer you stay in dark zones. Gather and combine materials to create artistic and useful objects. Your staves can be powered up to enable you to jump higher, run faster, dig more efficiently, and more.BuildingYou can build structures out of the materials you excavate. Build voxel creations, structures with abilities, various decorations, and more.In-Depth TutorialYou have access to a tutorial world that will allow you to become familiar with all the different paths and activities to embark on. Make sure to familiarize yourself with all of your options.The Future of Lux: The JourneyWe welcome player feedback, be it resolving an error or input on desired updates to come. VR support is a high priority for us, and we hope to offer it eventually.