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Troubleshooting Virtual Villagers: How to Fix Common Problems and Isuses

Virtual Villagers - The Secret City down?

Common fixes:

Clear the Cache of Your PC or Console
Update Virtual Villagers game Licenses (PS Only).
Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Virtual Villagers again.
Install Missing Multiplayer packages.

How to Fix Virtual Villagers Game Server Connection Problems:

Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
  In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
  Now, Restart your computer and Launch Virtual Villagers and check if the issue persists.
Close all other Internet connected apps.
Restart your network (modem or wi-fi).

ABOUT THE GAME

Embark on a journey with a group of villagers in search of a new part of the island to populate. Land on the hidden shores of the northern side of Isola and explore what was once a secret city. Find new sources of food to nourish your villagers and help them rebuild the remains of this mysterious city. Who lived here before? Where have they gone? What is the secret of Isola? Real-Time Weather! Clouds, fog and sudden down pours drenching your tribe. Real-Time Gameplay: new surprises every time you turn the game on! Discover who among your tribe is destined to become Chief! Investigate and rebuild the remains of a ruined city! Find new sources of food for your villagers! Help your villagers make a variety of unique potions from hidden herbs, many with unpredictable effects. Dozens of new collectibles for children to retrieve. Raise children who resemble their parents. Watch your villagers thrive, and then grow old, slow and grey. Help your villagers unravel the mysteries of Isola!