Troubleshooting Experience the Energy: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Experience the Energy game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Experience the Energy again.
- Install Missing Multiplayer packages.
How to Fix Experience the Energy Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Experience the Energy and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Energy Safety Canada Customer Service
If the problem still persists, contact Energy Safety Canada customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Put on a virtual reality headset and see what it is like to be on multiple worksites in the energy industry. You can experience conventional and automated drilling, SAGD, mining, processing, natural gas and liquids pipelines. Get up close and see the careers and leading-edge technologies that are transforming the Canadian energy industry.