Troubleshooting The Callisto Protocol: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update The Callisto Protocol game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run The Callisto Protocol again.
- Install Missing Multiplayer packages.
How to Fix The Callisto Protocol Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch The Callisto Protocol and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact KRAFTON, Inc. Customer Service
If the problem still persists, contact KRAFTON, Inc. customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Digital Deluxe EditionJupiter’s dead moon isn’t finished with you yet. Enhance your experience with The Callisto Protocol’s Season Pass, available with the purchase of The Callisto Protocol – Digital Deluxe Edition.The Season Pass includes:Outer Way Skin Collection: Bear the armor of the Outer Way, an underground insurgency pitted against the UJC, as you fight to survive the horrors of Callisto. Contagion Bundle: Discover the ultimate survival horror experience with a new mode, Contagion. With reduced ammo and health drops, a customized difficulty and permadeath – there are no second chances to escape Black Iron Prison or the horrors lurking beneath the surface of Callisto. The Contagion Bundle also includes thirteen new Jacob death animations and the Watchtower Skin Collection. Riot Bundle: Venture into a previously undiscovered area of Black Iron Prison and battle through waves of brutal enemies. Gather credits to upgrade your weapons, or forge new ones, and survive the onslaught as long as you can in Riot, an all-new mode. The Riot Bundle also includes twelve new enemy death animations and the Engineer Skin Collection. Story DLC: Dig deeper into the horrifying secrets of The Callisto Protocol.About the GameIn this narrative-driven, third-person survival horror game set 300 years in the future, the player will take on the role of Jacob Lee – a victim of fate thrown into Black Iron Prison, a maximum-security penitentiary located on Jupiter's moon, Callisto. When inmates begin to transform into monstrous creatures, the prison is thrown into chaos. To survive, Jacob must battle his way to safety to escape Black Iron Prison, while uncovering the dark and disturbing secrets buried beneath the surface of Callisto. Using a unique blend of shooting and close-quarters combat, Jacob will need to adapt his tactics to combat the rapidly evolving creatures while scavenging to unlock new weapons, gear, and abilities to outrun the growing threat and escape the horrors of Jupiter...
