BURN not working

Is BURN down?

Published by Convict Games

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Troubleshooting BURN: How to Fix Common Problems and Isuses


    BURN down?   BURN not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update BURN game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run BURN again.
  4. Install Missing Multiplayer packages.

How to Fix BURN Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch BURN and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Convict Games Customer Service

If the problem still persists, contact Convict Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



BURN is a short visual novel told over 16 endings that on replaying with different choices you can unlock the full story and endings. 𝕭𝖀𝕽𝕹 follows Nina BURN, a Finnish pop star over 3 Acts from her DEBUT at 16, ESTABLISHMENT at 24 and CLIMAX at 27 via shuffled moments from her life which give insight into Nina on every replay. 𝕭𝖀𝕽𝕹's story is adapted every play where your dialogue choices change Nina’s style, her dialogue, the adaptive musical score and results in 16 potential outcomes. Try the free demo to see if it's for you.𝕭𝖀𝕽𝕹 is a story game everyone can finish at least once as the first ending arrives in 15 minutes and it is Convict Games’ most interactive story to date. WISHLIST 𝕭𝖀𝕽𝕹 NOW. CONVICT GAMESConvict Games has been “breaking free since 2017” with its small but passionate remote team of highly-experienced developers willing to risk everything to create games like STONE and now 𝕭𝖀𝕽𝕹. With team members based everywhere from Australia to Finland, Convict Games boasts a global presence that it applies to its projects. Convict Games, the team boasts over 10 years of combined experience in the gaming and entertainment industries, with contributions to popular games such as Returnal, Control, Quantum Break and films including Gravity, World War Z, Sucker Punch and Prometheus.

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