Troubleshooting PRIM: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update PRIM game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run PRIM again.
- Install Missing Multiplayer packages.
How to Fix PRIM Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch PRIM and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Application Systems Heidelberg Customer Service
If the problem still persists, contact Application Systems Heidelberg customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
StoryAfter her mother's passing, Prim discovers that her father is none other than Death himself. Forced to live with him in the Realm of the Dead from now on, Prim is determined to escape the Grim Reaper's strict rules, for Death is anything but a natural-born father. But when she manages to flee on her 16th birthday, Prim's own powers are unleashed, with horrible consequences...In her quest to set things right, Prim must explore the Underworld, confronting dangers, but also forging unlikely alliances.Can you help Prim find her place in the world, or will the consequences of her journey unravel the delicate balance between life and death?At its core, PRIM is a story of a father learning to let go of control and a girl finding her place in the world. But it's also a thrilling adventure, full of magic and darkness. On her journey, Prim has to switch between the Realm of the Dead and the Land of the Living, where she faces demons, real ones and ones within herself, while always being accompanied by her sidekick, an eye with spider legs.Featuresemotional yet humorous story about family, friendship and fatalitiesimaginative Realm of the Dead, presented in gorgeous hand-painted graphicsbrain-teasing puzzles and diverse mini gamesmultiple playable charactersimmersive orchestral soundtrack, recorded live by Film Orchestra Babelsbergfull English or German voice actingtext in English, German, Italian, Spanish, French and Brazilian Portuguese
