Troubleshooting Cloud Castle: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Cloud Castle game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Cloud Castle again.
- Install Missing Multiplayer packages.
How to Fix Cloud Castle Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Cloud Castle and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact BZDH Studio Customer Service
If the problem still persists, contact BZDH Studio customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
《Cloud Castle》It is a strategic tower defense game that builds your defense route by placing and upgrading on a grid map, resisting waves of monsters.
Map - a battle scene constructed from stylized plots, using turrets to plan the monster's path
Ores - There are a small number of special ore parcels in each map that can be collected by placing mining caves
Talent - Every battle will accumulate experience and increase levels, and each level will receive talent points that can be used to unlock more turrets and additional bonuses
Enhancement - Using the collected minerals to strengthen your turret can allow you to achieve higher limits in combat
