Troubleshooting Christmas Stories: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Christmas Stories game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Christmas Stories again.
- Install Missing Multiplayer packages.
How to Fix Christmas Stories Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Christmas Stories and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Big Fish Games Customer Service
If the problem still persists, contact Big Fish Games customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Elephant Games invites you to share in spirit of Christmas in the latest addition to the beloved Christmas Stories series!It's been a year since your mom went missing, but a magical message from her asking for help brings a renewed hope just in time for the holidays! As you rush to search, you quickly find things amiss in your town. Something’s keeping Christmas magic away, and your only hope lay in the Christmas Tree Forest! Can your holiday cheer save Christmas in time? Find out in this enchanting Hidden-Object Puzzle adventure!This is a special Collector's Edition release full of exclusive extras you won’t find in the standard version. As a bonus, Collector's Edition purchases count toward three stamps on your Monthly Game Club Punch Card! The Collector’s Edition includes: This is a special Collector's Edition release full of exclusive extras you won't find in the standard version. The Collector's Edition includes:Rescue Christmas for Catstown's poor kittens by enlisting Gryla's guidance!Play and re-play HOPs and mini-games, earn Achievements, and complete your collections!Download original artwork, soundtracks, and wallpapers!Unlock the Secret Game to receive more challenging quests!Don't wander into the woods without the helpful Strategy Guide!This is a Hidden Object Puzzle Adventure game, meaning a specific genre of story-driven, point & click adventures. Throughout the game, players are tasked to find a list of objects hidden within a particular scene, and to occasionally complete various mini-games/puzzles.
