Troubleshooting Unknown Planet: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Unknown Planet game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Unknown Planet again.
- Install Missing Multiplayer packages.
How to Fix Unknown Planet Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Unknown Planet and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Synthetic Customer Service
If the problem still persists, contact Synthetic customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
Unknown planet is an open world survival game with procedurally generated worlds. You've crash landed on an unknown alien planet. Build, craft, mine resources, fight the alien lifeforms and survive.
