Miner: Dig Deep not working

Is Miner down?

Published by Substance Games

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Troubleshooting Miner: How to Fix Common Problems and Isuses


    Miner: Dig Deep down?   Miner not working  


Common fixes:

  1. Clear the Cache of Your PC or Console
  2. Update Miner game Licenses (PS Only).
  3. Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Miner again.
  4. Install Missing Multiplayer packages.

How to Fix Miner Game Server Connection Problems:


  1. Reset Winsock:
    • Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
      In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
      Now, Restart your computer and Launch Miner and check if the issue persists.
  2. Close all other Internet connected apps.
  3. Restart your network (modem or wi-fi).


Contact Substance Games Customer Service

If the problem still persists, contact Substance Games customer support. Here is how:

  1. Open email client
  2. Provide all neccessary details about the issues you're experiencing.
  3. Send your email to [email protected]

ABOUT THE GAME



Miner: Dig Deep is back! Originally released on Xbox Live Indie Games, Miner: Dig Deep has returned.Find your Zen crafting your very own mine. Dig deep to acquire the most valuable gems and ores. Design an efficient mine layout that lets you get up and down quickly and safely. Miner Dig Deep is a cosy and addictive game about digging and enjoying the journey.Upgrade your equipmentSell the spoils of your mining to upgrade your equipmentUnlock new equipment to help you on your journeyUse your lantern's light to see gems, ores and dangers around youExpand your mineYou’re in control. Your mine is formed by how you digBuild ladders and lifts to help you get aroundDig strategically to make your mine safeExploreBalance your digging ambitions with your equipment’s capacityDiscover and collect many different gems and oresDodge hazards while exploring such as falling rocks, cave-ins and moreFeaturingRandomly generated worldsGamepad supportNew visuals and sounds

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