Troubleshooting Hotel: How to Fix Common Problems and Isuses
Common fixes:
- Clear the Cache of Your PC or Console
- Update Hotel game Licenses (PS Only).
- Power cycling your console (PlayStation 4 & Xbox One): Turn off your console » unplug power-cable for 1min. » Plug power-cable back » restart console » Run Hotel again.
- Install Missing Multiplayer packages.
How to Fix Hotel Game Server Connection Problems:
- Reset Winsock:
- Press » Search bar » and type CMD. Now, Right-click Command Prompt when it comes up as a result and select Run as administrator.
In Command Prompt, type 'netsh winsock reset' and hit Enter (on your keyboard).
Now, Restart your computer and Launch Hotel and check if the issue persists.
- Close all other Internet connected apps.
- Restart your network (modem or wi-fi).
Contact Bigben Interactive Customer Service
If the problem still persists, contact Bigben Interactive customer support. Here is how:
- Open email client
- Provide all neccessary details about the issues you're experiencing.
- Send your email to [email protected]
ABOUT THE GAME
The first hotel simulator to take you behind the scenes of idyllic holidays. Your mission is to provide unforgettable memories for guests while managing your hotel and growing your business! Build your dream hotel Choose the ideal location, design and build all the facilities required (reception, restaurants, suites…), and decorate them to suit your tastes. Pamper your guests! Pick up your guests from the harbour and make sure their entire stay is as comfortable as possible to gain the best online reviews. Cleaning, storage, transportation, food, entertainment: all aspects of their holiday are your responsibility. Manage your establishment and staff As the manager, you have many responsibilities: hiring staff, organizing tasks to be done in the hotel, handling reservations, preparing menus, optimising profits, investing in new equipment… Your decisions will determine the success of your business!
